Every industry has its own calls
One platform, set up around the questions your callers ask and the calls that always need a person.
Industries
Accounting & law firms
Office hours, which documents to send, “can my accountant call me back?”: a large share of a firm’s calls are administrative. VoxTelio handles them by your rules and passes everything else to your team.
See call examples →Auto repair shops
Opening hours, “is my car ready?”, booking a service: VoxTelio picks up when the shop can’t, takes the request and makes it visible to the whole team.
See call examples →Real estate & property management
Viewing requests, “is this still available?”, a tenant reporting a leak: VoxTelio takes the details, applies your priority rules and gets urgent issues to the right person.
See call examples →Home services & trades
Quote requests, “when can you come?”, a burst pipe: VoxTelio answers when you can’t, collects what you need to call back with context, and escalates real emergencies.
See call examples →Retail & restaurants
Opening hours, “do you have a table for four tonight?”, “is this in stock?”: VoxTelio answers routine questions and takes requests so your staff can stay with the customers in front of them.
See call examples →Veterinary clinics
Appointment requests, opening hours, refill requests: VoxTelio takes them in and keeps them visible. Anything that sounds like an emergency goes to your team or your emergency instructions, every time.
See call examples →Another industry? Ask us: the assistant is configured around your own calls.
The same three things in every industry
- 1Answer what you approvedHours, directions, documents, booking rules: only the answers you validated.
- 2Capture the requestName, number, reason and urgency, turned into a request with an owner and a status.
- 3Hand over the restTransfers and callbacks by your rules; anything sensitive goes to a person.
Let’s talk about your calls
Tell us how many calls you get, what people usually ask for and what you would like to hand off. We will tell you honestly what makes sense to automate.