Start with a 30-day pilot
Pay once, see how it handles your calls, then decide.
Plans
30-day pilot
One price, once. Setup, testing and a results review included.
$279 once
- Up to 300 minutes of AI conversation
- One call flow designed and approved with you
- Test line before go-live
- Results review at day 30
- 30-day pilot
- Results review
- You decide
- Monthly plan
If you continue
AI Receptionist · You approve the monthly plan before anything is billed.
$219 / month
- 500 AI minutes included, then $0.29 per minute
- Approved answers, callbacks, transfers and summaries
- Owner, due date and status on every request
- No seat fees
Prices exclude tax. Carrier charges may apply. Availability and terms are confirmed for your country before activation.
On the roadmap
Not available to buy yet. Indicative prices, may change before launch.
| Module | Status | Indicative price | Action |
|---|---|---|---|
| Follow-up calls | In preparation | +$169 / month | Join the waitlist |
| Prospecting | Design partner program | $449 / month | Join the waitlist |
| Multi-location | – | Custom quote | Contact us |
What happens after the 30-day pilot?
Proposed terms, confirmed in your written proposal.
- Results review. At the end of the 30 days we go through the calls handled, the requests created and any incidents with you.
- Your decision. You choose whether to continue, change the setup or stop. Nothing renews automatically.
- Plan confirmed in writing. If you continue, the monthly plan starts on the date you confirm. Overage minutes and carrier charges are stated in the proposal.
- Easy exit. If you stop, call forwarding returns to your usual setup and your data is deleted on request.
How minutes are counted
Billed by the second, while your AI assistant is in the conversation.
| Situation | How it is billed |
|---|---|
| The AI assistant is in the conversation | Counted to the second |
| A 2 min 30 s conversation | 2.5 AI minutes |
| The call is transferred and the AI leaves the call | Your team’s talk time after the transfer is not counted as AI time |
| You go over the included minutes | Each extra minute at the rate shown, prorated to the second |
| Unwanted or spam calls the assistant answers | Counted like any AI conversation. Choose which calls you forward (all, unanswered or after hours) to limit them |
| Spending caps | Planned, not available yet. Your console shows the minutes used |
- Your existing phone provider may still charge for forwarded calls.
- No automatic subscription after the pilot. You decide whether to continue.
- No unlimited plan.
Example monthly bills, AI Receptionist
For the currency selected above, excluding tax and your carrier’s charges.
| AI minutes used in the month | Monthly bill | How it adds up |
|---|---|---|
| 200 min | $219 | Within the 500 included minutes |
| 500 min | $219 | Within the 500 included minutes |
| 525 min | $226.25 | 500 included minutes + 25 extra minutes × $0.29 |
| 600 min | $248 | 500 included minutes + 100 extra minutes × $0.29 |
| 800 min | $306 | 500 included minutes + 300 extra minutes × $0.29 |
Estimate your own bill
Estimated monthly bill, excl. tax $248
500 included minutes + 100 extra minutes × $0.29
An estimate for illustration. Your contract and invoice apply the same rules, plus local tax.
Why we bill AI minutes
Billing models differ across AI receptionists. Here is ours, and what it means for you.
| Common model | What you pay for | VoxTelio |
|---|---|---|
| Per call | Each answered call, whatever its length | Long and short calls cost the same per minute of AI time |
| Per unique customer | Each distinct caller in the month | Repeat callers are not counted separately; AI time is |
| Per minute, with tiered caps | Minutes, often with features locked to higher tiers | One plan, every AI Receptionist feature included |
| Per user seat | Each team member using the phone system | No seat fees: add teammates at no extra cost |
Frequently asked questions
How are minutes counted?
Per second, while the AI assistant is in the conversation, never twice during a transfer. Included minutes and overage rates are set out in your written proposal. Your carrier’s charges are separate.
Can I stop after the pilot?
Yes. The 30-day pilot doesn’t commit you to a subscription. How to stop, how your data is deleted and how calls go back to your usual setup are agreed before go-live.
Is there a setup fee?
Not for a standard pilot. Unusual phone setups (specific PBX, several locations) get a quote first.
Are outbound calls included?
AI minutes for Follow-up calls are included in the add-on; outbound carrier charges are billed on top, by destination.
Why fixed prices per currency?
So your price doesn’t move with exchange rates. Local taxes (VAT, GST or sales tax) are added where applicable.
Does my country change the price?
Your country sets the currency you are billed in and the phone setup we check. Prices are fixed per currency, not converted at the daily exchange rate. If guided pilots are not yet confirmed in your country, the pricing page says so.
Do unwanted or spam calls count?
Any conversation the AI assistant takes part in counts as AI time. To limit unwanted calls, you can forward only some calls to VoxTelio: all calls, only unanswered ones, or only after hours.
Can I set a spending cap?
Not yet: spending caps are planned. Your console shows the minutes used, and the written proposal states the overage rate before anything starts.
Let’s talk about your calls
Tell us how many calls you get, what people usually ask for and what you would like to hand off. We will tell you honestly what makes sense to automate.