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How it works

Set up your receptionist in five steps. Review every answer before it goes live.

Set up your receptionist in five steps

Review every answer before it goes live. These are the real steps of the VoxTelio setup assistant.

1 · Prepare

Your business

Name, business type and, if you have one, your website. We read it and propose information to check.

  1. Answers are proposed from your website
  2. Nothing is used until you review it
Step 1 : Your business
The VoxTelio console in demo mode · sample data

2 · Prepare

Call handling

Opening hours, the human backup number, where callback requests go, the language and voice.

  1. Opening hours and what happens after hours
  2. The person who takes over, and the backup number
Step 2 : Call handling
The VoxTelio console in demo mode · sample data

3 · Prepare

Questions and actions

The answers the assistant may give, what it must collect and what it must never do.

  1. The answers it may give
  2. What it collects for a callback
  3. What it must never do
Step 3 : Questions and actions
The VoxTelio console in demo mode · sample data

4 · Test

Test

You call the test line yourself and hear the real behaviour: answers, transfer, callback email.

  1. A plain summary of what it will do
  2. Call the test line and hear it yourself
Step 4 : Test
The VoxTelio console in demo mode · sample data

5 · Approve

Check and activate

VoxTelio checks the number, backup, delivery, hours and AI disclosure. You confirm the approved answers. Activation is refused until everything is checked.

  1. Six checks before activation
  2. Activation is refused until all pass
Step 5 : Check and activate
The VoxTelio console in demo mode · sample data

Hear the opening before your customers do

The preview updates as you change the settings. The AI disclosure is always there and cannot be turned off.

  1. Automatic disclosure · cannot be turned offHello, you’re speaking with the automated AI assistant of Harbour Lane Motors.
  2. I’m Léa. How can I help?
  3. I’d like to speak to someone.
  4. Of course, I’ll put you through to reception.

What stays true after go-live

  1. 1Keep your numberCall forwarding or SIP: all calls, unanswered ones or after hours only.
  2. 2Transfer with fallbackIf the person you chose doesn’t answer, the caller is offered a callback request.
  3. 3Backup numberIf anything fails technically, the call goes to your backup number, never to silence.
  4. 4AI disclosureEvery call opens by saying it’s an AI assistant. It cannot be turned off.

See how we’d prepare your AI receptionist

Give us your website address: it is added to your demo request, and we prepare a guided setup preview with you. Nothing is generated or published automatically on this page.

Hear it, then talk to us

Listen to the example calls, check the pricing, then tell us about your calls. We reply by email.

Request a demoHear how VoxTelio handles a call