In preparation
Customer-requested callbacks, with your approval
Callbacks and confirmations your customers asked for. Your team approves each call.
How a follow-up call works
- 1Request recordedA caller asks for a callback, or your team creates one.
- 2Script approvedYour team approves the number, reason and script.
- 3AI call placedWithin allowed hours, it says it’s an AI and why it’s calling.
- 4Result recordedThe outcome is logged; a request closes only on a real result.
The calls it will make
- Requested callbacks
- At the time the caller chose.
- Appointment confirmations
- Confirm, reschedule or cancel.
- Short admin calls
- “Your vehicle is ready.”
Checked before every call
- Approval by your team; any change to the script voids it
- Calling hours, holidays and attempt limits for the recipient’s country
- Opt-outs, checked just before dialling
- A verified caller ID, and a single switch that stops all outbound calls
Frequently asked questions
Can VoxTelio make cold sales calls?
No. Follow-up calls are service calls your customers asked for. Sales outreach belongs to Prospecting, with its own rules.
Which number will customers see?
A verified outbound number for your business. We check what your carrier and country allow before any call.
What if someone says “stop calling me”?
The call ends politely and that number is never called again.
Want customer callbacks handled for you?
Tell us which calls your team makes by hand today.